Information We Collect
Dg44 collects various types of information from users during registration, platform usage, and financial transactions. All data collection is carried out transparently and is aimed at improving services for Malaysian users.
Full name, date of birth, phone number, email address, and identification details required for the user identity verification process.
Records of MYR (RM) deposit and withdrawal transactions, bank name, bank account number, and payment methods used, including local e-wallets.
Device type, operating system, browser version, IP address, screen resolution, and other technical data collected automatically when you access the dg44 platform.
Pages visited, games played, session duration, betting patterns, and interactions with platform features, for the purpose of service improvement.
How Your Information Is Used
Dg44 uses collected information solely for legitimate purposes directly related to providing services to users. We do not sell or rent users' personal data to any third party for marketing purposes.
- Verifying user identity during registration and login.
- Processing deposits and withdrawals in MYR accurately.
- Detecting and preventing fraudulent activity or money laundering.
- Sending important notifications related to your account and transactions.
- Personalising the user experience based on preferences and usage patterns.
- Analysing platform performance to improve the interface and features.
- Keeping users informed about relevant promotions, bonuses, and platform activities.
- Providing responsive and effective customer support.
Cookies & Activity Tracking
The dg44 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
There are two types of cookies used:
- Session cookies — Temporary cookies that are deleted when you close your browser. Used to maintain your login status during an active session.
- Persistent cookies — Stored on your device for a longer period. Used to remember your language preferences and settings, and to deliver a more personalised experience.
You can manage your cookie settings through your web browser. However, disabling cookies may affect certain features of the dg44 platform.
Data Storage & Security
Dg44 takes robust security measures to protect users' personal information against unauthorised access, disclosure, alteration, or destruction.
All data transmitted between users' devices and dg44 servers is protected by 256-bit SSL encryption. This ensures that sensitive information such as passwords and payment data is not exposed in transit.
User data is stored on servers protected by firewalls and strict access control systems. Only authorised personnel may access users' personal information, and only for legitimate purposes.
Personal information is retained for as long as the user's account remains active, or as long as necessary to fulfil legal obligations. Once an account is closed, data will be deleted or anonymised in accordance with dg44's internal policies.
Data Sharing & User Rights
Sharing with Third Parties
Dg44 only shares user information with third parties in limited circumstances:
- Payment processors required to complete transactions in MYR.
- Government authorities or law enforcement agencies when required under Malaysian law.
- Technical service providers bound by strict confidentiality agreements.
Dg44 does not sell, rent, or share user data for third-party marketing purposes.
User Rights Over Personal Data
Dg44 users have the following rights regarding their personal data:
- Right of Access — Request a copy of the personal information dg44 holds about you.
- Right to Rectification — Request correction of inaccurate or incomplete information.
- Right to Erasure — Request the deletion of your personal data under certain circumstances, subject to applicable legal obligations.
- Right to Object — Object to the processing of your data for specific purposes, such as direct marketing.
Policy Updates & Contact Information
Privacy Policy Updates
Dg44 reserves the right to update this privacy policy at any time. Users will be notified of any material changes via the platform or their registered email address. Continued use of the platform following any changes constitutes acceptance of the updated policy. We encourage users to review this page periodically to stay informed about how their data is managed.
Contact the dg44 Privacy Team
If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact the dg44 team via:
- Email: [email protected]
- Via section FAQ for answers to general enquiries.
- Online customer support via the dg44 platform after logging in to your account.
Your Data, Our Responsibility
Dg44 is committed to protecting the privacy of every Malaysian user. Register your account with confidence, or visit our FAQ for more details on platform security.
Register Now FAQ